Q:Where can I redeem my voucher or discount code?

A:During checkout, you have the option to enter the specific code, it will be applied to the whole shopping cart.

Q:How many times can I use the discount code?

A:Each purchase once, for as long as the promotion is active.

Q:I have signed up for your Newsletter, where is my code?

A:Due to regulations, you need to go into your mailbox and activate your Newsletter subscription, the code will be shown after clicking the activation link.

We allow changing if they are made within 24 to 48 hours after placing the order. After this period, the order will enter production, making changing more challenging.

We use the most suitable fabric for each design to make the excellent looking.With the condition of comfortable for users and professional making skills, guarantee each dress have the top quality as same looking of picture you get. If you have special request,please contact us.

If you need any alterations to be done to the product you can describe it in the special requirements field e.g. the dress has no straps, but you would like to have straps, then we can arrange that, we can provide alterations for all dresses to a certain extent.

Each products description page features a detailed size chart, you can measure yourself and choose the dresses size according to the result. Don't get confused if you end up having a different size as your standard casual wear size, dresses have different sizing.

We use three different factors, Bust, Waist, and Hips.
- Bust: Measure around the fullest part of your bust.
- Waist: Measure around natural waistline.
- Hips: Measure around the fullest part.
Make sure you wear tight clothes while measuring yourself. Please check if the dress has a built-in bra if so, measure yourself without a bra.

There are no standard sizes for dresses in the UK or the EU, therefore pretty much every manufacturer is using their own chart. Please check our size chart for details.

You can choose a high stretchy fabric or A-Line,lace-up design,If you have no idea,please contact us for recommendations.

For pre-order less than 10 pieces,100% before production.More than 10 pieces,50% before production,50% before shipping.
For ready to ship order,100% before shipping.

You can pay for your purchase with all major Credit and Debit Card, or place an order with pre-payment and contact our support for available pre-payment option which includes Bank Transfer,PayPal.

We offer standard and expedited shipping worldwide. For drop or bulk shipping and wholesale container shipping we don't feature expedited options, please contact us if you want to order more than 100 dresses. We have great wholesale rates.

For simple style need 15-30 days,for complicate style with heavy beads embroidery or other workmanships need 2 months.

When your parcel leaves our quality assurance warehouse, it takes around 7- 15 days to reach you, depending on the item you order, its origin and destination.

1. **Timing**: We allow cancellations if they are made within 24 to 48 hours after placing the order. After this period, the order will enter production, making cancellation more challenging.

2. **Production Stage**: If the dress has already begun production or has been completed, cancellation will not be possible, or there may be a significant cancellation fee.
3. **Refund Policy**: We offer partial refunds if the order is canceled after a certain point, especially if materials have already been sourced or work has begun on the dress.

For the best outcome, always check the specific terms and conditions of the store where you're making the purchase.

We do not accept refund of pre-order after order enter production.If production has not yet started, we accept refund.

/policies/refund-policy